“A meaningful apology is one that communicates the three R’s: regret, responsibility, and remedy.” – Beverley Engel For some people, though, it can be quite difficult to […]
With the pandemic evolving to endemic phase, there are still many unknowns and new findings; hence societal guidelines, stipulations and decisions about wearing masks continue to […]
While more and more employees are transitioning WFH to hybrid or back-to-office full time, research reveals after working virtually for over two years that many workers […]
In any professional or social setting, pronouncing and saying someone’s name correctly are important skills and practices to possess. It lets others know you care, value, […]
Weaving family and cultural traditions into the harried and rushed holiday season is a wonderful tactic to take a pause (and perhaps a few deep breaths) […]
Sympathy is the feeling that you are sorry, sad and care about another person’s hurt, grief or troubles; it signifies concern, compassion and a general kinship […]
The handwritten thank you note: why is it so special? As humans, we treasure the handwritten thank you notes we’ve received from special people in our […]
Small gestures of kindness can make a big impact in someone’s day. Here are four “opportunities” throughout your day to to practice everyday kindness: Good Morning. […]
How much happier, less stressful and more effective is your day when patience is woven throughout? Here are some simple yet significant ways you can make […]