Positive and negative communication have so many nuances, and there are subtle ways to turn a negative statement or thought into a positive one. For instance, […]
When you join a health club, a membership coordinator or sales associate normally gives you a tour of the facilities, answers your general questions, and acquaints […]
Good posture is the mark of a warm persona, and conveys competence and confidence. In a recent session with new and small business owners we talked […]
Most people are aware of what (and who) a Conversational Dominator is, but what about who’s a Conversational Narcissist? And, what if you’re a Conversational Narcissist […]
Small talk is defined as the polite conversation we share with others in impromptu social settings that are light and casual. It’s making conversation for the […]
Happy Summer! While it’s high summer travel season, it’s always good to be reminded of ways you can be courteous and respectful of others as you’re […]
The handshake is said to have started in ancient times when soldiers used swords to fight, carrying their swords in cases on their left sides, thus […]
In today’s hectic, fast-paced home life, sometimes politeness toward our family members inadvertently gets overlooked. You’ve got to be at the soccer field in 10 minutes […]
Preparing for a new business pitch, job interview, first meeting, class presentation, wedding toast or dinner out with someone new – and feeling a little nervous? […]
Mastering the art of working well with others via the remote workspace includes an investment in yourself: Emotional Intelligence (aka EI). EI as a noun is […]
Have you ever wondered about elevator etiquette and how to handle certain elevator scenarios with courtesy and graciousness? First, a few details. DYK: the panel outside […]