Tact is the ability to avoid giving offense and use sensitivity in dealing with others or in difficult situations – in essence being considerate of others’ […]
“A meaningful apology is one that communicates the three R’s: regret, responsibility, and remedy.” – Beverley Engel For some people, though, it can be quite difficult to […]
With the pandemic evolving to endemic phase, there are still many unknowns and new findings; hence societal guidelines, stipulations and decisions about wearing masks continue to […]
While more and more employees are transitioning WFH to hybrid or back-to-office full time, research reveals after working virtually for over two years that many workers […]
In any professional or social setting, pronouncing and saying someone’s name correctly are important skills and practices to possess. It lets others know you care, value, […]
Weaving family and cultural traditions into the harried and rushed holiday season is a wonderful tactic to take a pause (and perhaps a few deep breaths) […]
Positive and negative communication have so many nuances, and there are subtle ways to turn a negative statement or thought into a positive one. For instance, […]
Integrity: Choosing courage over comfort; choosing what is right over what is fun, fast, or easy; and choosing to practice our values rather than simply professing […]