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Elevator COP, Ins, Outs And Asks

Have you ever wondered about elevator etiquette and how to handle certain elevator scenarios with courtesy and graciousness? I’ve got some tips!

First, a few details. DYK: 

  • the panel outside the elevator with up and down keys is the Call Button;
  • the panel inside the elevator that contains the floor buttons, alarm button and security reader is called COP (Car Operating Panel);
  • the interior of the elevator is referred to as a carriage, car, cabin or cage.

Next, a few elevator etiquette pointers:

  • it’s polite to let people depart an elevator before you enter, especially if they:
    • require personal assistance, 
    • are busy with little ones and/or a stroller, 
    • have their arms filled with grocery bags, 
    • or are pulling luggage;
  • it’s a gesture of kindness to ask others what Floor Button you can push if you’re closest to the COP;
  • it can make someone’s day, who’s a few steps away, if you hold the elevator door or press on the Door Open button for them when they call out “Hold the elevator please”;
  • if you’re too far from the COP and no one has asked what Floor Button to push it’s fine to ask “Would you please press seven”;
  • a show of courtesy to others is to wait for the next elevator if you’re part of a big group going to a specific floor, or the elevator car looks to be fairly crowded.

Lastly, always remember please and thank you!