Mastering the art of working well with others via the remote workspace includes an investment in yourself: Emotional Intelligence (aka EI). EI as a noun is […]
Preparing for a new business pitch, job interview, first meeting, class presentation, wedding toast or dinner out with someone new – and feeling a little nervous? […]
Tact is the ability to avoid giving offense and use sensitivity in dealing with others or in difficult situations – in essence being considerate of others’ […]
“A meaningful apology is one that communicates the three R’s: regret, responsibility, and remedy.” – Beverley Engel For some people, though, it can be quite difficult to […]
With the pandemic evolving to endemic phase, there are still many unknowns and new findings; hence societal guidelines, stipulations and decisions about wearing masks continue to […]
While more and more employees are transitioning WFH to hybrid or back-to-office full time, research reveals after working virtually for over two years that many workers […]
In any professional or social setting, pronouncing and saying someone’s name correctly are important skills and practices to possess. It lets others know you care, value, […]
When making a request or giving a reminder, do you tell someone “remember to” or “don’t forget”? Most people will split hairs over this one, however […]
As humans, in general we enjoy connecting with others, professionally and personally. In the (not so long ago) days of business meetings conducted in person, Small […]
Good posture. Besides being a health benefit, good posture also conveys a host of other important non-verbal body language signals. For instance having good posture expresses: […]
Empathy is defined as the ability to share and understand the feelings of another person. It’s the ability to identify and understand the wants, needs and […]