“A meaningful apology is one that communicates the three R’s: regret, responsibility, and remedy.” – Beverley Engel For some people, though, it can be quite difficult to […]
With the pandemic evolving to endemic phase, there are still many unknowns and new findings; hence societal guidelines, stipulations and decisions about wearing masks continue to […]
While more and more employees are transitioning WFH to hybrid or back-to-office full time, research reveals after working virtually for over two years that many workers […]
In any professional or social setting, pronouncing and saying someone’s name correctly are important skills and practices to possess. It lets others know you care, value, […]
Weaving family and cultural traditions into the harried and rushed holiday season is a wonderful tactic to take a pause (and perhaps a few deep breaths) […]
Sympathy is the feeling that you are sorry, sad and care about another person’s hurt, grief or troubles; it signifies concern, compassion and a general kinship […]
During the pandemic, we’ve all been in lockdown mode; managing and handling our families, school work and jobs as never before. As society and states are […]
When making a request or giving a reminder, do you tell someone “remember to” or “don’t forget”? Most people will split hairs over this one, however […]