Whether a business or personal setting, dining with someone who has bad manners or appears disengaged is not only rude, but can be frustrating and unpleasant […]
What do these two words have in common? Yes, listen and silent have the same letters. Yes, being a good listener requires being silent. However, there’s […]
One of my favorite parts of teaching holiday etiquette is holiday traditions: how they began, how they evolved and how they’re celebrated now. Every family has […]
With the pandemic evolving to endemic phase, there are still many unknowns and new findings; hence societal guidelines, stipulations and decisions about wearing masks continue to […]
“A meaningful apology is one that communicates the three R’s: regret, responsibility, and remedy.” – Beverley Engel For some people, though, it can be quite difficult to […]
Tact is the ability to avoid giving offense and use sensitivity in dealing with others or in difficult situations – in essence being considerate of others’ […]
Mastering the art of working well with others via the remote workspace includes an investment in yourself: Emotional Intelligence (aka EI). EI as a noun is […]