The Protocol Advantage


For both experienced and new business professionals seeking enhancement and confidence in soft skills, image, digital communication, interview skills, business dining etiquette and business protocols.




Grow Your Business From The Inside Out

“Before you become a leader, success is all about growing yourself. After you become a leader, success is about growing others.” – Jack Welch

Soft skills and professional polish affect customer relationships, office environment, productivity, company reputation, and ultimately your bottom line. Our Professional Development Workshops empower you and your employees with the edge that grows your business from the inside out.

Professional Development workshops can include: Meetings Best Practices (internal and client facing); Event Networking; A Polished Wardrobe; Digital and Written Communication (both internal and external); Astute Business Dining; Interpersonal Communication (Conversation Strategies, The Art of Small Talk, Non-Verbal/Verbal Cues, Active Listening); and Company and Client Relationship Building.

Contact us to schedule a Professional Development Workshop:



Beyond The Written Presentation: Presenting Yourself

“The future belongs to those who believe in the beauty of their dreams.” – Eleanor Roosevelt

As you’re closing in on college or trade school graduation and making the campus career fair rounds, you realize it takes more than a polished and perfect resume to get through the interview process. You need personal polish and social graces.

Learn how to present and distinguish yourself from the other candidates, and get the offer of your dreams through our Young Professionals Interview Skills Workshops. The class includes: Poise, Posture And Grace; The Art Of Meeting And Greeting Business Owners And Executives; Voice And Body Language Nuances; Wardrobe And Personal Image; Business Dining Etiquette; Expressing Gratitude; and Gracious Follow-Up.

Contact us to schedule a Young Professionals Interview Skills Workshop:


Daily Essentials

“Please and thank you are still magic words, no matter how old you are.”

Feeling confident with your personal image underscores self-reliance and social ease in any setting. Our Personal Coaching programs are for those who’d like to sharpen their personal image or are returning to the workforce after a hiatus.

Our Personal Coaching soft skills sessions can include: Introduction Essentials; The Art of Small Talk; Personal Polish; Conversation Strategies; Interpersonal Communication (Verbal/Non Verbal Cues, Active Listening, Discretion/Tact, Apologies); Networking and Building Rapport; Astute Dining Etiquette; and Personal Poise, Style And Appearance.

Contact us to schedule a Personal Coaching Session:



Grandparents, Seniors, Parents, Tweens and Teens: Unite!

“As you grow older, you will discover that you have two hands, one for helping yourself, the other for helping others.” – Audrey Hepburn

For grandparents, seniors, parents and grandchildren to connect in today’s technology-focused world, the foundational cornerstone is to meld old-world decencies with today’s world of communicating.

Alongside our strategic business partner Technology 4 Life, we present our Communicating Across The Generations workshop. During breakout sessions teens will learn: Meet, Greet, and Introduction Essentials; The Art of Small Talk; and Interpersonal Communication. Meanwhile, with their smart phones or iPads, adults learn: how to text, send photos via email; take videos; use social media; and about the rules of online communication and privacy. Then the generations pair up and work together with their newfound skills, to bridge the generation gap with technology, communication, and social etiquette.

Contact us to schedule a Communicating Across The Generations Workshop: